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Our 100% satisfaction guarantee gives you the confidence that you are making the right purchase.


What is My Warranty?

Keytonex offers a full 6 month warranty on all remanufactured/compatibles products and a 90 day warranty on all original (OEM) merchandise.


Defective Product?

Chance of receiving a defective product is low. If it does happens, Keytonex will offer to replace your defective item free of charge. Keytonex will email you a prepaid UPS label for all items that need to be returned back to our distribution center. Defective product must be accompanied with a sample print-out of the specific defect.


Non-Defective Product?

Keytonex will accept returns for items that are not defective or were ordered in error if contacted within the applicable warranty period (see What is My Warranty?). Keytonex will offer a full refund minus applicable shipping charges in the original form of payment. Return of non-defective product must receive a Return Authorization Number from Keytonex prior to product being shipped back to our distribution center. Please call Keytonex at (310) 828-2207 or via email at Keytonex will provide you with a prepaid shipping label for the return of the product.


Out of Warranty Product?

Unfortunately, due to manufacture limitations, Keytonex can not accept any product that is no longer under warranty for any reason. 

About KeyTonex

At, we are committed to use our 11 year industry leadership and our vast buying power to provide consumers & businesses with value, quality, speed, and customer satisfaction.

Store Location

Feel free to contact us if you have any problems.

  • Email :
  • Support : (747) 888-9963
  • Shipping Addr: 1158 26th St.  # 685
    Santa Monica, CA 90403